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Overview

Custom domains let you serve signing pages, emails, and API endpoints from your own branded domain (e.g., sign.yourcompany.com) instead of the default spitshake.io. DocuTrust handles DNS verification and automatic SSL certificate provisioning.

Add a Custom Domain

Register a new domain with your account. The response includes DNS records you must create to verify ownership.

DNS Setup

After adding a domain, create the following DNS records with your domain registrar:

Required Records

DNS propagation can take up to 48 hours, though most providers complete within 15 minutes. DocuTrust checks DNS records automatically every 10 minutes.

Status Lifecycle

Custom domains progress through the following statuses:

Verify Domain DNS

Manually trigger a DNS verification check. Useful if you have just added the DNS records and do not want to wait for the automatic check cycle.

List All Domains

Set Primary Domain

Designate a domain as the primary. The primary domain is used in all outgoing emails and signing URLs.

Delete a Domain

Remove a custom domain. If the deleted domain was primary, signing URLs revert to spitshake.io.